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Privacy Policy

Effective Date: September 2026 | Version: v1.2-Enhanced | Platform:MyShopyHub

1. Information We Collect

MyShopyHub collects minimal data required to provide store operations and decentralized order routing:

  • Merchant Account & Store Data: Full name, shop handle (@handle), business category, contact numbers (WhatsApp/Call), shop operating hours, business address, and transaction proof (TID) for plan verification.
  • Buyer Order Details: Customer name, contact telephone/WhatsApp, shipping address, and delivery notes.
  • Device Storage & Session Cookies: We utilize client-side localStorage to store cart items, user-selected country/city filters, and local order references (myshopyhub_user_orders) so buyers can track orders without mandatory account creation.
  • Image & Media Files: Product photos, shop logos, and cover banners uploaded via client-side WebP compression engines.

2. Global & Multi-Country Scope

Our cascading location engine supports merchants and shoppers across 27+ countries (including Pakistan, UAE, Saudi Arabia, UK, USA, Canada, Germany, etc.). Regional location data selected by visitors is used solely to filter active stores and estimate local logistics.

3. Cloudflare R2 & Database Infrastructure

All store images and media assets are processed and served through Cloudflare R2 worker storage. Database entities, authentication sessions, and transaction records are encrypted and maintained via Google Firebase Firestore infrastructure with strict security rules.

4. 100% Non-Custodial Direct Data Sharing

MyShopyHub does not mask customer data. When an order is placed, buyer details are transferred directly to the designated merchant dashboard to facilitate dispatch and communication. We do not sell buyer or merchant details to third-party ad networks.

5. Payment & Financial Privacy

Because MyShopyHub operates on a 0% commission non-custodial model, we never collect, store, or process consumer credit card or banking PIN numbers. Direct payments (Cash on Delivery, JazzCash, EasyPaisa, Raast, Bank Transfer and other international payments) occur directly between buyers and merchants.

6. Data Retention & Account Deletion

Merchants can modify their inventory, edit store profile details, or remove products at any time. To request complete deletion of a store profile and associated media records, merchants may reach out to platform support.